Privacy Policy

Thornback and Peel is committed to ensuring that your privacy is protected. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.

How and where we collect personal data

You will need to provide personal data in order to register on our website, place orders with us and for us to keep in touch with you. If you wish to place an order, you will also need to provide payment details, such as your credit or debit card number. Once you have registered, your information can be accessed and updated via My Account. We also collect some data you provide even if you don’t complete your registration, for example anonymous data on how customers interact with our website.

How we use the data we collect

The personal data we collect is used to fulfil your order and contact you in the event of any queries relating to it. As part of the registration process, you will also be asked whether you wish to receive marketing emails from us, and postal marketing from us. You can update these preferences and choose to opt out of all marketing communications any time via My Account. We may also use data we collect during the registration process to contact you to help us understand whether you need any more help with your order. More information on our use of cookies can be found in our Cookie Policy.
By visiting our site third parties may place cookies on your browser for targeted advertising purposes, for example, IP addresses, cookie identifiers, website activity. This data may be used by third parties to target advertising on other sites based on your users’ online activity.
If you wish to opt out of receiving targeted advertising then you may do so via the EDAA opt out site at

Data security

We are committed to protecting any personal information you provide. Orders are fulfilled using Sagepay. Your personal details will not be passed to other companies for marketing purposes unless you indicate when you register that you wish to receive marketing from third parties.